Education runs deep in Michelle Scranton’s, MEd, family. Her great-grandmother taught in a one-room schoolhouse (a building she visited just last summer!). Both her grandmother and her mother were teachers.
“Education is very much in my blood,” she says with a smile. However, Michelle decided to pursue a different career path and became a nurse — but it didn’t take long to find her way back to education. In 2021, Michelle began teaching with UBCO’s School of Nursing, leading labs, seminars, and clinicals.
“Education has always been my passion,” says Michelle. “I’ve always loved learning, and this was a natural next step for me.”
Eager to learn more about teaching, and how she could be a better teacher for her students, Michelle decided to pursue her Master of Education. For her capstone project, she decided to dive deeper into something she’d experienced firsthand, incivility and bullying in nursing. The statistics, she found, were staggering — up to 95% of new graduate nurses would experience incivility.
She wanted to know why it happens and how students can be better prepared to face it. She worked through roughly ten literature reviews across her coursework before it all came together in a final capstone. From her research, one finding reframed how she understood her own experience.
“I always thought that a lot of the behaviours were really targeted. I felt like when I was being bullied, it was about me,” she explains. “The literature showed that often it’s systemic pressures and it may be unintentional. I found it reassuring that it wasn’t necessarily about me, and I hope it’ll help our students if it comes up in their practice.”
Working with her supervisor, Dr. Peter Arthur, Michelle has now built a three-hour workshop grounded in a technique called cognitive rehearsal — practicing specific responses to specific forms of incivility. In one of the studies she reviewed, students who used the method saw incidents nearly stop. She’s now collaborating with her nursing team to fold the training into third-year curriculum, with dry-run sessions planned for students in the coming weeks. Interior Health’s new graduate team at Kelowna General Hospital has also expressed interest in adopting it for practicing nurses.
Throughout the program, every professor she had, she says, encouraged her to shape her own path and follow her passions within the learning outcomes of each course. She singles out a sustainability course that was a particular stretch — and became a rewarding project.
“Healthcare is not really sustainable,” she says. “We throw everything out because infection costs more than the supplies, so I really had to reflect on how I could try to implement a sustainability project.”
Her idea led her to collaborating with a Grade 1 teacher, where they were able to turn clean medical supply waste, like colourful vial tops and syringes, into a loose-parts art station that’s now grown to more than a thousand pieces.
“The teacher sent me videos of her students playing and building all of these things, like animals, and she said they love that station because of real world items combined with the ability to be creative and work with those loose parts.”
She also recently brought a colleague’s idea to her own classroom, “tea time,” an approachable twist on office hours. Rather than simply implementing the idea, she turned it into a project for one of her ed-tech courses, researching the literature on student belongingness before putting it into practice.
“I work with first year students, and having someone they can chat with, and having that sense of belonging is really important,” she says. “Some of our students experience challenging moments in nursing early on in their education, like working in palliative care units and having patients pass away, in addition to having a heavy course load. It makes these opportunities for connection that much more important.”
Michelle recently became a permanent clinical instructor, and now with a Master of Education degree behind her, she’s setting her sights on becoming a professor within the School of Nursing.
Her advice to future graduate students is simple: “Follow your passions… you never want to just do something to check it off a box.” It’s advice she’s clearly taken to heart — and one that’s already shaping how the next generation of nursing students will be taught.
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In recognition of her dedication and passion for education and student engagement, Michelle received the Master-Level Graduate Student Award.
The award will be formally celebrated at the School’s Welcome and Awards Night in November.








